Shipping and Deadlines

At SAHRA, we work with carefully selected international suppliers based in the America, Europe, and Asia to bring you exclusive pieces that blend timeless elegance, exceptional quality, and outstanding value.

Delivery Timeline

After production is completed, your order is shipped directly from our suppliers’ facilities to your address.

  • Estimated delivery time:

    5 to 15 business days

  • This does not include potential customs delays, which may vary depending on the destination country’s import procedures.

Please note that customs clearance time is outside of our control and is not included in the estimated delivery timeframe.

Tracking Information

Your tracking number will be sent to your registered email address within 3 to 7 business days after the order is confirmed. This allows you to follow your delivery in real time.

Delivery Delays & Customer Support

We continuously monitor the performance and speed of our logistics partners to ensure timely deliveries.

If your order exceeds the estimated delivery time:

  • First, please check the tracking information and contact the local postal or courier service to identify the cause of the delay.

  • If the issue is not related to the courier, please contact us immediately, and we will initiate an internal investigation with our suppliers.

If a logistical issue is confirmed, we guarantee a full refund of your order, processed after all verification steps are completed

At SAHRA, we are committed to providing you with an impeccable shopping experience — one that reflects the exclusivity and refinement that define our brand.
Thank you for your trust.